Let's get your questions answered.
We've provided answers to the most frequently asked questions from our clients below.
If you have any further questions.
How Can We Join ShiftHero?
Make contact with your local ShiftHero office to enquire about registering for a client account. To ensure that ShiftHero is the right fit for what you are trying to achieve, we will offer you a demo of the system and aim to learn more about your business and how we can support you.
How Long Does It Take To Join?
It really depends on the amount of sites and members of your team we need to onboard. On average, we can have a new account setup within 2-3 working days.
Can I Add Custom Training / Inductions?
Absolutely, we are able to tailor training / induction modules and ensure that every temporary worker has been assessed correctly prior to been approved to work
Do I Have To Pay To Use ShiftHero?
The ShiftHero portal and all tools are free to use. We charge a margin to our clients on every hour a candidate works. All rates are agreed in advance so there are no hidden surprises.
Are You Able To Recruit For A Permanent Member Of Staff?
Yes, we are able to find the perfect candidate to join your permanent workforce. We offer two solutions; permanent and temp2perm.
We Are Registered With A Neutral Vendor, Would You Join?
Unfortunately, we do not work with neutral vendors and therefore are unable to supply a client where this arrangement is in place.
We prefer to get to know our clients, build great relationships and provide tools to help filling your next shifts a breeze.